+44 7864 341076 admin@sgse.org.uk


What makes a good mentor? Below are the skills and attributes that we look for within our people at SGSE.

Let People Make Mistakes

One of the best ways to learn is to make mistakes, so don’t rush to correct errors too soon. Although no one likes getting things wrong, there are some benefits. If a young person makes a mistake, they will be given the opportunity to identify what went wrong and why. This, in turn, will help them to better understand how and why something works and the best way to go about the task next time.

Be Patient

To be a good mentor, you must have patience. The young person you’re mentoring will be new to the provision and probably have little prior experience with our requirements. It’s expected that they’ll make mistakes. This potentially will result in a decrease in engagement, but it’s all part of the learning process. Remember that you were in their position once, so help them where you can rather than getting impatient.

Share Your Knowledge

Naturally, to be a good mentor, you will need to have plenty of knowledge and experience in various situations – and be confident with it. No one wants to learn from someone second-guessing themselves and their skills. If you need to brush up on a few aspects of the role beforehand, make sure you do, but be confident in the knowledge that you know what you’re doing.

Offer Encouragement

If you think a young person is doing a good job, let them know. If someone has provided positive feedback about a task or behaviour, share it with them. Positive feedback makes people feel appreciated and confirms that they’re doing well. Therefore, it will motivate your young person to keep up the good work.

Express Your Passion

You’re a mentor because you love it, so allow that to come through while you’re mentoring. Show excitement for the job at hand that needs completing – looking at it as an interesting puzzle to complete instead of an issue to be dealt with. Speak positively about your company, role and young people. Show that you’re passionate and that passion will cascade all around you.

Set Aside Time To Chat

Communication is key, so it’s essential that you set time aside to talk to your young person. This could be about anything, tasks, football, targets or even just a bit of chit-chat to get to know one another better. The more you get to know each other, the more comfortable you feel in the SGSE environment.

Display A Good Work Ethic

Don’t forget, a young person is learning from you, so displaying a good work ethic is vital. If a young person sees you as keen to get tasks done and you enjoy the job, this attitude will rub off on them. With that in mind, make sure you’re on time to work each day, producing high-quality work and remaining professional.

Pay Attention To Detail

The devil is in the detail. If you don’t go into detail for each session you are engaging with someone, they could end up being stumped when they go it alone. It may take more time to explain every aspect of a session/goal/target to them, but it will be time well spent when you see the young person successfully completing work on their own with little input or guidance.


The mentor and the learner share a deep respect for the common pursuit as well as for the underlying values driving the pursuit. It is the shared respect that connects and provides the foundation for the work the mentor and the learner will do together.

Active Listening skills

It’s all very well being effective in our approach to questioning, but if we do not listen to what we are being told, the effectiveness of our questions is irrelevant and we are missing the opportunity to demonstrate interest and understanding of the person we are communicating with.


The action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner.


At SGSE we expect and insist on really high standards of engagement and delivery, professional standards must never be compromised.

If you are interested in joining the team please send your CV to admin@sgse.org.uk

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